Shipping Information

Global Express Delivery Network

Luxury Fish Shop operates specialized aquatic shipping hubs in Los Angeles, Rotterdam, and Singapore to ensure your specimens arrive in perfect condition.

Regional Coverage

Americas Hub

Location: Los Angeles, CA

Serves:

  • United States & Canada
  • Mexico & Caribbean
  • Central/South America

Carriers: FedEx Priority Overnight, UPS Next Day Air

Europe Hub

Location: Rotterdam, NL

Serves:

  • European Union
  • United Kingdom
  • Scandinavia

Carriers: DHL Express, TNT Express

Asia-Pacific Hub

Location: Singapore

Serves:

  • East/Southeast Asia
  • Australia/NZ
  • Middle East

Carriers: Aramex, FedEx International

Delivery Timelines

Order Processing

1-2 business days for health certification and acclimation

In Transit

Domestic: Overnight (by 10:30AM)
International: 1-2 business days

Delivery Window

8:00AM - 8:00PM local time
Signature required unless waived

Important Notes

Recipient Availability

Someone must be present to receive and immediately unpack specimens. No weekend deliveries.

Weather Restrictions

We may delay shipments during extreme temperatures (>90°F/32°C or <40°F/4°C).

International Clearance

Some countries require additional permits. Check our CITES guide.

Unboxing Video

Required for Live Arrival Guarantee claims. Film within 1 hour of delivery.

Need Help?

Check our Shipping FAQ or contact support@luxuryfishshop.com

For order tracking, visit our Tracking Portal