Contact Luxury Fish Shop

24/7 Support Available

For immediate assistance, please use our live chat or email support. We respond to all inquiries within 2 hours during business hours.

Live Chat

Click the chat icon in the bottom right corner of your screen for real-time assistance with orders, shipping, or fish care.

Email Support

support@luxuryfishshop.com
For order inquiries, shipping updates, or specialist consultations.

Before Contacting Us

Many questions can be answered instantly in our FAQ section, including:

  • Order tracking instructions
  • Shipping schedules and policies
  • Live arrival guarantee details
  • CITES documentation requirements

Common Reasons to Contact Us

Urgent Shipping Concerns

For time-sensitive delivery issues (must contact before 3PM in recipient's timezone).

Species-Specific Questions

Advanced care queries about our exotic species not covered in care guides.

Commercial Inquiries

For designers, hotels, and corporate clients needing bulk orders.

Note: We do not accept orders or payments via email. All transactions must be completed through our secure checkout system.