Fulfillment Hubs
Our strategically located fulfillment hubs combine cutting-edge aquaculture technology with military-grade logistics to deliver the world's rarest specimens in peak condition. Each facility operates under our Platinum Standard protocols.
Hub Locations
Americas Hub
- Los Angeles, California
- Covers: North & South America
- 15,000 sq ft facility
- 200+ quarantine systems
Europe Hub
- Rotterdam, Netherlands
- Covers: EU/UK/Scandinavia
- 12,000 sq ft facility
- 180+ quarantine systems
Asia-Pacific Hub
- Singapore
- Covers: Asia/Australia/Middle East
- 18,000 sq ft facility
- 220+ quarantine systems
Facility Features
Quarantine Systems
State-of-the-art isolation protocols:
- 72-hour minimum quarantine period
- UV sterilization between batches
- Dedicated pathogen testing lab
- Species-specific conditioning programs
Life Support Infrastructure
Industrial-grade aquatic systems:
- Redundant filtration (3x capacity)
- Automated water parameter monitoring
- Backup generators (72hr runtime)
- Precision temperature control (±0.5°C)
Packaging Centers
Specialized preparation areas:
- Climate-controlled staging
- Oxygen injection stations
- Thermal packaging workshop
- Veterinary inspection checkpoint
Platinum Standard Protocols
Acclimation
48-hour stabilization period post-arrival
Testing
Comprehensive disease screening
Conditioning
Specialized feeding regimens
Climate Control
Each hub maintains 12 distinct temperature zones (±0.5°C accuracy) to accommodate species-specific requirements from tropical marine to coldwater specimens.
Biosecurity
Air-locked entry systems, mandatory decontamination showers, and RFID-tracked personnel movement prevent cross-contamination between zones.
Hub Limitations
Processing Time
All orders require 3-5 business days for proper quarantine before shipping. See our Shipping Policy for details.
Restricted Species
Certain specimens may only be available from specific hubs due to export regulations. Check CITES Compliance.
Seasonal Restrictions
Extreme temperatures may temporarily suspend shipments from certain hubs for animal welfare.
Hub-Specific Questions?
Our facility managers can provide detailed information: