Global Operations
98.4% On-Time Delivery • 3 Continental Hubs
Our military-grade logistics network delivers the world's rarest aquatic specimens with precision. Each hub operates under unified standards for quarantine, packaging, and transport excellence.
Hub Coverage
Americas Hub
- Los Angeles, USA
- Covers: North/Latin America
- USDA/FWS Certified
- 36-48hr Delivery Window
Europe Hub
- Rotterdam, Netherlands
- Covers: EU/UK/Scandinavia
- EU CITES Certified
- 24-48hr Delivery Window
Asia-Pacific Hub
- Singapore
- Covers: Asia/Australia/Middle East
- AVA Certified
- 48-72hr Delivery Window
Transport Protocol
1
Pre-Shipment Preparation
All specimens undergo mandatory conditioning:
- 72-hour quarantine minimum
- Parasite/disease screening
- Species-specific fasting period
- Stress reduction conditioning
2
Packaging Standards
Exceeding IATA Live Animals Regulations:
- Double-bagged with oxygen-rich water
- Ammonia neutralizers (Seachem Prime™)
- Thermal regulation systems
- Darkened containers to reduce stress
3
Transport & Delivery
Premium logistics partners:
- Lufthansa Cargo Live Animals Program
- Singapore Airlines KrisFlyer Aqua
- FedEx Live Animal Desk (Priority)
- Climate-controlled last-mile couriers
Facility Standards
Quarantine
Disease screening in isolated systems
Life Support
Redundant filtration + generator backup
Security
Biometric access + 24/7 monitoring
Operational Limitations
Shipping Days
Live shipments only depart Monday-Wednesday as per our Shipping Policy.
Restricted Species
Availability varies by destination due to local laws. See CITES Compliance.
Weather Embargoes
No shipments when forecast exceeds 90°F (32°C) or below 40°F (4°C) at any transit point.
Need Logistics Support?
Our operations team can provide real-time updates: