Privacy Policy
Luxury Fish Shop ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
Information We Collect
1.1 Personal Information
We may collect personally identifiable information including:
- Name and contact details
- Payment information (processed securely)
- Shipping and billing addresses
- CITES documentation when required
1.2 Technical Data
Automatically collected information may include:
- IP address and device type
- Cookies and usage data
- Website interaction metrics
Data Protection
Encryption
All sensitive data is encrypted using TLS 1.2+ protocols during transmission and AES-256 at rest.
Access Control
Strict role-based access limits employee data exposure to need-to-know basis only.
Secure Storage
Data is stored in PCI-DSS compliant facilities with 24/7 monitoring.
Data Sharing
3.1 Necessary Disclosures
We only share data when essential for:
- Shipping carriers for delivery
- Payment processors for transactions
- Legal compliance (CITES, customs)
3.2 No Commercial Sales
We never sell customer data to third parties. Anonymous analytics may be shared with:
- Google Analytics (opt-out available)
- Marketing platforms (pseudonymized only)
Your Rights
Access
Request a copy of your personal data we hold.
Correction
Update inaccurate or incomplete information.
Deletion
Request erasure where legally permissible.
Objection
Opt-out of specific data processing.
To exercise these rights, contact privacy@luxuryfishshop.com. We respond within 30 days.
Cookies Policy
Policy Updates
We may update this policy periodically. Material changes will be notified via email 30 days in advance. Continued use constitutes acceptance.
Contact Our Privacy Officer
Email: support@luxuryfishshop.com
Mail: Data Protection Officer, Luxury Fish Shop, 100 Aquarium Way, Los Angeles, CA 90001